Ennovative Pty Ltd, an Adelaide based Salesforce consulting firm signed a contract with Office of South Australian Small Business Commissioner for their complaints management.
Under the terms of contract Ennovative will implement and optimise Service Cloud to enhance the productivity for SASBC office. Ennovative will help SASBC to capture more information from their complainants and resolve their issues with timely actions.
About Office of South Australian Small Business Commissioner
The Small Business Commissioner Act 2011, was subsequently developed and passed in the South Australian Parliament in October 2011. The Office of the Small Business Commissioner provide services whereby disputes can be resolved with as little stress as possible to small business operators. The Commissioner also provides information to improve the capacity of small businesses to manage their affairs and inform their decision making, so that disputes are less likely to occur.
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