Benefits Of Integrating Teamviewer With Salesforce

Teamviewer allows both commercial and noncommercial users to connect to each others computers via the internet and allows them to control the screen, make a voice and video call and transfer documents.

Salesforce is an innovative Customer Relationship Management (CRM) solution which allow organisations to manage contacts and sales opportunities and provide platform for post/pre-sales customer management. Teamviewer is the ideal application for both pre-sales product demonstrations and post sales support.

Ennovative is a Teamviewer partner now! We offer high quality solutions for Teamviewer integration with salesforce. Our solutions for Salesforce embeds TeamViewer functionality into your Salesforce environment and you can easily create service cases and provide remote support right from your Salesforce. Some of the benefits you’ll get by integrating teamviewer with Salesforce are:

  • Provide remote support to customers right from your Salesforce.
  • With Salesforce and Teamviewer you can create Teamviewer sessions right from your Salesforce case screen
  • Improves efficiency between customer and your support department and records, and auto log the interaction against the case, lead or contact record.
  • Connect to customers with a single click and improve customer satisfaction with timely support.

At Ennovative we have  specialised consultants with years of experience and training to provide quality solutions for your Salesforce customisation and installation. Contact us today to learn more about TeamViewer and how you can use Teamviewer to enhance your IT department.